In case a situation which makes us unhappy happens, any part of the pen is broken or loosen due to the manufactoring errors, we make it as it is new. We burden all the expenditures.
For three years, the first owner (the person we make pen for) has right for servicing session once a year.
In case the pen has another problem due to usage or broken, we can renew/repair the parts with a cost. A pen should always write…
All the policy above is as long as Kilk Pen Studio keeps making pens 🙂